TenHold Transition FAQs
Is Jotto Desk shutting down?
No. Jotto Desk is evolving into Tenhold. During the transition, both websites will operate in parallel to ensure uninterrupted access to products and support.
What is Tenhold?
Tenhold is the next chapter of JottoDesk — built using decades of customer feedback.
You talked. We listened.
Tenhold delivers:
- A modern buying experience
- Scalable fleet solutions
- Easier ordering for dealers and agencies
Are Jotto Desk and Tenhold the same company?
Yes.
Same team. Same manufacturing. Same commitment to public safety — now under the Tenhold brand.
Why are there two websites right now?
We’re rolling out Tenhold in phases to avoid disruption.
- Tenhold currently features select products
- JottoDesk continues to host remaining products
- Products will move to Tenhold as they go live
This approach ensures a smooth, customer-first transition.
Where should I place my order today?
- If the product is available on Tenhold, order there.
- If not yet live, JottoDesk remains fully operational.
Our sales and customer service teams are happy to guide you.
Will Jotto Desk products still be available during the transition?
Yes. All products will continue to be available on the Jotto Desk site during the transition.
Customers can continue to browse, order, and access support without interruption.
Will product quality, specs, or compatibility change?
No.
Products remain engineered, tested, and manufactured to the same standards you trust.
Any updates you see reflect improved usability or expanded options, not reduced quality.
Will pricing, warranties, or support change?
No changes to:
- Product warranties
- Customer support
- Dealer relationships
Tenhold simply delivers a better experience around the same trusted products.
What happens to JottoDesk links or saved pages?
As products fully transition to Tenhold:
- Relevant pages will be securely redirected
- You’ll always land on the correct product page
No broken links. No dead ends.
Will customer support change?
No. The same team, service standards, and support channels remain in place throughout the transition.
Why was Tenhold created?
Because you told us what wasn’t working.
Feedback around:
- Navigation
- Ordering complexity
- Dealer workflows
- Scalability
Tenhold is the solution we built by listening.
When will the transition be complete?
The full product catalog is expected to be live on Tenhold by end of March.
Until then:
- Both sites will remain active
- Support teams are fully available
