Refund policy

Eligibility

· Customers must start the return process within thirty (30) days or receiving your order.

· Jotto Desk will inspect all returned items. Products must be received in the following condition to be eligible for a refund:

o The product must be new or in unused condition,

o The product must be unaltered, and

o The product must be returned with all original packaging and documentation, including receipt of purchase.

Refund or replacement of a returned product is contingent upon verification that the product meets return eligibility.

The following products are not eligible for return: custom-built or engineered-to-order components; parts manufactured to customer drawings or specifications; any product that has been installed, modified, or damaged; and electronics

Return Process

· To return a product please contact Jotto Desk by visiting the website at www.JottoDesk.com or by calling (877) 455-6886. You must have your order information, receipt of purchase, and reason for return.

· Jotto Desk will provide you with a Return Material Authorization (RMA) number).

· Customers will be responsible for all shipping and handling costs unless and only if the return is due to a shipping error, verified defect, or product recall.

· Jotto Desk is not responsible for products lost or damaged in shipping.

Reason For Return